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 Multiple 2048X 
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Support Team

Joined: Fri Jan 15, 2010 11:39 am
Posts: 291
Location: TOKYO
License: Unlimited
Interface: 2048X
Videocard: Geforce GTX980M
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Hi LC guys.

I have one problem from our customer.
Costomer connect Avolite Diamonds3 to LC with two 2048X.

Attachment:
F1010050.JPG

Attachment:
F1010051.JPG


There is not usually the problem.
But, The data sometimes lose it.

Data indicator in bottom display is flashing random when data failed.
The LED of 2048X does a flash at random at the same time, too.

When a problem occurs when Customer move the data of the A port, the data of the B port do a flashing.

But Packet was good.

Of course customer use LC42.1.
Customer try "lc_LPT.bat". The result did not change.
Customer said.
"Is it problem that DMX reflesh rate is slowly in Diamonds3 ?"

I think so, electricity shortage?

What do you think by this issue?
Have you already known this issue?

Best regards.


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Sat Jun 05, 2010 4:45 am
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architector
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Joined: Thu May 05, 2005 11:02 pm
Posts: 3060
Location: Kiev, Ukraine
License: Unlimited
Videocard: TitanX
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Hi k,
we have no such issues.
As I can see from your pictures, both interfaces running at 39FPS, it's doesn't matter what packets rate they have on input - all packets will be delivered to PC.
You probably have wrong Diamond settings. Please check DMX sending, it should be Continous. And explain if possible little bit more this situation.


Sat Jun 05, 2010 12:22 pm
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Support Team

Joined: Fri Jan 15, 2010 11:39 am
Posts: 291
Location: TOKYO
License: Unlimited
Interface: 2048X
Videocard: Geforce GTX980M
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Hi admin.

I got information that have problem hardware spec.

Lighting bord : Diamond3 4univ dmx 2048x x2
OS : windows 7 HomePremium 32bit
Video card : GTX285M 1M
CPU : core i7 720QM
Memory : DDR3 4G

best regards.


Tue Jun 15, 2010 7:52 am
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Support Team

Joined: Fri Jan 15, 2010 11:39 am
Posts: 291
Location: TOKYO
License: Unlimited
Interface: 2048X
Videocard: Geforce GTX980M
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Hi LC guys.

I got new information about this problem.

1)
I can watch this problem every two or three seconds.
It shows the level flicker in random.
However, sometimes problem does not come out for around 5 minutes.

2)
I watch this problem in new 2048X too.
The result is the same even if I use one new model and one old model each.

3)
This problem appeared too, when it is not connecting controller.

4)
It doesn't matter file size.

5)
See below image.
Attachment:
checksystem2.jpg


6)
It is any kind of situation, when use in "maxPower", "LPT", "Full Prosessing" and "DMX Visialisation Only".


7)
There is no improvement even when I put USB-hub.

8 ) **Important**
Only one 2048X does not appear.
Two 2048X does appear.
Three and Four 2048x does not appear.
I try three 2048x with USB Hub.
Problems does not appear.
When I disconnect one of there, a problem appeared again.

I wish this report help you.

best regards,
k


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Mon Nov 29, 2010 10:10 am
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architector
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Joined: Thu May 05, 2005 11:02 pm
Posts: 3060
Location: Kiev, Ukraine
License: Unlimited
Videocard: TitanX
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Hi k,
please let me know, is it still v42.1? If not, is it clean v43 install, or core update only. If core update, which files?
Thanks.


Tue Nov 30, 2010 12:05 pm
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Support Team

Joined: Fri Jan 15, 2010 11:39 am
Posts: 291
Location: TOKYO
License: Unlimited
Interface: 2048X
Videocard: Geforce GTX980M
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Hi Dmitriy

admin wrote:
please let me know, is it still v42.1? If not, is it clean v43 install, or core update only. If core update, which files?


LC Ver is ”V43.1.76” and "V43.1.59".
In both above, the problem comes out.

It may be an extra, USB driver is
USBXpressInstaller.exe 2.5.0.0
LCUSBdriverInstaller.exe 2.6.0.0

This problem was seen by both the core batch and the clean install.

best regards.
k


Thu Dec 02, 2010 7:52 am
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Support Team

Joined: Fri Jan 15, 2010 11:39 am
Posts: 291
Location: TOKYO
License: Unlimited
Interface: 2048X
Videocard: Geforce GTX980M
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Hi guys.

I shot this problem.
http://www.youtube.com/watch?v=Oi6T0cJQlAo

Each line is 128 fixtures of 4ch LED.
4 universe available on 2 x 2048X USB.
Level of channel 1 makes up and down by DMX tester.

Can you see flashing ?

best regards.
k


Thu Dec 02, 2010 1:20 pm
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