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architector
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Joined: Thu May 05, 2005 11:02 pm
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It seems that random issue now is gone and no TrendMicro's virus alert on the last version (beta forum): http://www.virustotal.com/analisis/0d31 ... 1270898081
If they continue to erroneously detect viruses in our new released version, we will contact them! :(


Sat Apr 10, 2010 1:25 pm
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Joined: Fri Jan 15, 2010 11:39 am
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I delivered new dongle and version 4.12F DVD to a customer the other day.
The customer used 4.02 so far so that there was a problem of the protection on 4.11 and 4.12.

The customer installed 4.12F from DVD.
All works well.

Thanks a lot for your help.


Wed Apr 28, 2010 3:19 am
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Hi LC guys.
It is bad news. :cry:

The customer downloaded V4.2 and installed it.
Then it has been deleted by security software.
Though, in 4.12F, it was all right.

Can you help us?


Fri Apr 30, 2010 3:21 am
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architector
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Hi k, as I told you before, it's a random issue, and we can't be sure that someday Trend Micro antivirus do not make fail detection again.

LIGHTCONVERSE perform a lot of network and interprocess communications that's why we highly recommend to disable any software that can generate possible problems: Antivirus, Firewall, UAC, etc.

So, your customer have a choice: use version 41.2F or play a lottery with virus finding in a place where it absent :( .


Fri Apr 30, 2010 11:30 am
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architector
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We released update 42.1 today, you can find it at download page.
Hope this helps. :roll:
Code:
VirSCAN.org Scanned Report :
Scanned time   : 2010/04/30 22:37:44 (CST)
Scanner results: 3% Scanner(s) (1/36) found malware!
File Name      : lc.exe
File Size      : 497728 byte
File Type      : PE32 executable for MS Windows (GUI) Intel 80386 32-bit
MD5            : ba351594f31c8d6830ab7cc0c31d3b25
SHA1           : 31ceb65120b0c27152900c88099bc4e94b77b000
Online report  : http://virscan.org/report/1b0693dc01cdd1cbe4fcd11fd7f27a2a.html

Scanner        Engine Ver      Sig Ver           Sig Date    Time   Scan result
a-squared      4.5.0.8         20100430151023    2010-04-30  40.13  -
AhnLab V3      2010.04.30.02   2010.04.30        2010-04-30  40.15  -
AntiVir        8.2.1.224       7.10.7.15         2010-04-30  0.49   -
Antiy          2.0.18          20100429.4301541  2010-04-29  0.02   -
Arcavir        2009            201004291451      2010-04-29  0.04   -
Authentium     5.1.1           201004292320      2010-04-29  1.53   -
AVAST!         4.7.4           100430-0          2010-04-30  0.04   -
AVG            8.5.793         271.1.1/2844      2010-04-30  1.72   -
BitDefender    7.81008.5692435 7.31447           2010-04-30  4.11   -
ClamAV         0.95.3          10878             2010-04-30  0.08   -
Comodo         3.13.579        4717              2010-04-30  21.44  -
CP Secure      1.3.0.5         2010.04.30        2010-04-30  0.23   -
Dr.Web         5.0.2.3300      2010.04.30        2010-04-30  8.32   -
F-Prot         4.4.4.56        20100429          2010-04-29  1.51   -
F-Secure       7.02.73807      2010.04.30.07     2010-04-30  3.16   -
Fortinet       4.0.14          11.758            2010-04-29  40.13  -
GData          21.59/21.21     20100430          2010-04-30  40.14  -
ViRobot        20100429        2010.04.29        2010-04-29  40.13  -
Ikarus         T3.1.01.80      2010.04.30.75751  2010-04-30  9.72   -
JiangMin       13.0.900        2010.04.29        2010-04-29  40.14  -
Kaspersky      5.5.10          2010.04.30        2010-04-30  0.67   -
KingSoft       2009.2.5.15     2010.4.30.16      2010-04-30  40.13  -
McAfee         5400.1158       5967              2010-04-29  0.02   -
Microsoft      1.5703          2010.04.30        2010-04-30  40.13  -
Norman         6.04.12         6.04.00           2010-04-29  10.01  -
Panda          9.05.01         2010.04.29        2010-04-29  40.14  -
Trend Micro    9.120-1004      7.138.08          2010-04-30  0.21   -
Quick Heal     10.00           2010.04.29        2010-04-29  40.13  -
Rising         20.0            22.45.04.03       2010-04-30  40.12  -
Sophos         3.06.0          4.52              2010-04-30  5.11   Mal/HckPk-D
Sunbelt        3.9.2418.2      6240              2010-04-29  40.12  -
Symantec       1.3.0.24        20100429.003      2010-04-29  0.09   -
nProtect       20100429.01     8053525           2010-04-29  40.13  -
The Hacker     6.5.2.0         v00274            2010-04-29  40.15  -
VBA32          3.12.12.4       20100429.2024     2010-04-29  5.12   -
VirusBuster    4.5.11.10       10.126.8/2050035  2010-04-30  2.52   -


Fri Apr 30, 2010 4:51 pm
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Joined: Fri Jan 15, 2010 11:39 am
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Thanks a lot Dmitriy.

Customer send the report to me.
All works well again!

best regards.


Sun May 09, 2010 3:50 pm
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