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k.suzuki
Support Team
Joined: Fri Jan 15, 2010 11:39 am Posts: 363 Location: TOKYO
License: Unlimited
Videocard: Geforce GTX2080Ti
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Hello everyone. I am KIYOHITO. I'm LC user in the Far East. by the way. I have question about the exportation to EXCEL. I install Office2007 in WindowsXP SP2 and use it. The USB key is Unlimited. It is displayed with "EXCEL Apr Err" by a message bar when I push the EXPORT button. And it is not exported in EXCEL. I turned off security for the macro. This does not go well, too. Do you understand a cause? Please help it. best regards
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Sat Feb 13, 2010 1:48 pm |
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admin
architector
Joined: Thu May 05, 2005 11:02 pm Posts: 3557 Location: Kyiv, Ukraine
License: Unlimited
Videocard: NVidia
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Hi KIYOHITO welcome on forum For your question: what about Antivirus/Firewall?
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Sat Feb 13, 2010 2:25 pm |
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k.suzuki
Support Team
Joined: Fri Jan 15, 2010 11:39 am Posts: 363 Location: TOKYO
License: Unlimited
Videocard: Geforce GTX2080Ti
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Thank you Dmitriy. I lowered the security for the macro of the EXCEL application. Of course the fire wall is off. This PC is use of LC only. Because, the anti-virus application is not installed. I think that very important thing. A message "EXCEL App Err",what happens? If the PC which doesn't install EXCELL that "EXCEL not found" should be displayed.
By the way, With the other PCs (Windows XP SP3+Office2007), I got along well.
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Sat Feb 13, 2010 3:12 pm |
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admin
architector
Joined: Thu May 05, 2005 11:02 pm Posts: 3557 Location: Kyiv, Ukraine
License: Unlimited
Videocard: NVidia
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"EXCEL App Err" meant that Excel found but communication not allowed. We do not use Macro and speak it directly by the COM processing service, so problem may be with Windows also. Anyway it's hard to diagnose for SP2 which is outdated now. Can you download and install SP3? I'll do some test in office on Monday also. Thanks.
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Sat Feb 13, 2010 3:24 pm |
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k.suzuki
Support Team
Joined: Fri Jan 15, 2010 11:39 am Posts: 363 Location: TOKYO
License: Unlimited
Videocard: Geforce GTX2080Ti
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Thank you very much! Dmitriy! I will test in a company on Monday.Me too. Have a good holiday! best regards
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Sat Feb 13, 2010 3:40 pm |
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k.suzuki
Support Team
Joined: Fri Jan 15, 2010 11:39 am Posts: 363 Location: TOKYO
License: Unlimited
Videocard: Geforce GTX2080Ti
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I examined COM processing. Is this related ".NET framework" ? Because I am not connected to the Internet, as for the problem PC, there is possibility of 2.0 in a version of ".NET". Please teach the version of ".NET" ,how version it should be. best regards
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Sat Feb 13, 2010 4:15 pm |
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admin
architector
Joined: Thu May 05, 2005 11:02 pm Posts: 3557 Location: Kyiv, Ukraine
License: Unlimited
Videocard: NVidia
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we are not using .NET, but Excel 2007 does. Probably you are on the right way. 
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Sat Feb 13, 2010 4:26 pm |
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