Hello George.
Quote:
...I tried to attached a .bmp picture of the error but the file stays in the procedure of uploading for ever...
you can try to attach .jpg file - it will be better. Or, just write here what you see on the screen (error#, etc).
For LightConverse 301 there is a "LightConverse in window" shortcut available in your Start/Programms menu. Try this.